We’re Delighted To Announce Our SDI Awards 2024-25 Shortlist

We are delighted to share that the Service Desk Awards for 2024-25 have received an great number of entries. The judges were deeply impressed by most of the entries received, which has made their task all the more challenging but exciting. We are thrilled to announce the shortlist for 2024-25, who will be presenting to the judges virtually from Monday, October 14th. Congratulations to all the shortlisted candidates, and we wish them the best of luck on presentation day. Without further ado, we proudly present our exceptional shortlist…

Best Service Desk CX 2024-25:

Railpen

CGI

HCLTech

PowerDesign Inc

Unisys

Wanstor

Managed Service Provider of the Year (Large) 2024-25:

Microland Clifford Chance

CGI

Wipro Ltd

BP

Capgemini

Endava

Managed Service Provider of the Year (Small) 2024-25:

Wanstor

Akita

N3i

Quorum Network Resources

Evolve B G Limited

ITRM Ltd

AlphaPlus Consultancy Ltd

Service Desk of the Year 2024-25 (Small-Medium):

Mid Mersey Digital Alliance (Mersey and West Lancashire Teaching Hospital NHS Trust)

Moto Hospitality

Wajax Limited

BeyondTrust

DVLA

Pilgrim’s Europe

Railpen

Service Desk of the Year 2024-25 (Large Service Desk):

Capgemini Technology Services India Ltd

BDO UK LLP

Unisys

Serco

Service Transformation of the Year 2024-25:

Rethink Mental Illness

ClearDATA

Discovery

Wipro Ltd

Atos Global IT Solutions

Serco

Service Desk Analyst of the Year 2024-25:

Bytes Software Services Cameron Montlake-Mees

Unisys Ayman Gachoura

Moto Hospitality Haider Lazim

Computacenter Michael Aaron Smith

Capgemini Kaja Biazik

Microland Clifford Chance Mithun James

Bell Integration Eric Holleman

London Business School Tauya Macheka

Service Desk Team Leader 2024-25:

Serco Maxine Recina

Unisys Anita Geisberger

Bell Integration Matthew Fiorvanti

Evolve B G Limited Gerald delaCruz

Reckitt Matthew Warne

Microland Clifford Chance Gayathri Satyadev