How to Use ChatGPT for Effective Workplace Learning

Move over Millennials because Gen Z is stepping into the spotlight. You have probably heard about this new generation that will dominate the workforce. According to the World Economic Forum, by 2025, Gen Z will constitute a significant 27% of the global workforce.

Undeniably, it can be very challenging to predict with certainty what IT & ITSM trends we should expect every year. The industry is constantly evolving and subject to rapid changes and challenges of ever-changing market conditions.   However, looking back at the beginning of this year, we can predict some trends that will continue to