AI in ITSM: 62% of Respondents Find AI Integration Challenging
Posted on Wednesday 17 July 2024.
AI in Education: Bridging Skill Gaps and Boosting Learning
Posted on Wednesday 22 May 2024.
No one can deny AI is revolutionising many industries, and the education industry is no exception. It’s clear that AI’s role in learning is expanding quickly, and AI is already transforming the way we learn and teach.
ITSM Statistics, Facts and Trends for 2024
Posted on Tuesday 5 March 2024.
In this blog, we’ll dive into some of the latest statistics shaping the future of ITSM. We will cover self-service, knowledge management, employee engagement and productivity, training and development, and emerging technologies.
If you’d like to stay at the top of the industry trends, read on and learn more!
Understanding the ITSM Landscape in 2024
Posted on Tuesday 13 February 2024.
In this blog post, we’ll explore how the adoption of new AI technologies is impacting the ITSM industry and dive into some statistics related to the common challenges organisations face.