What is the Service Desk Certification (SDC) Programme?
SDI’s SDC programme is an internationally established accreditation and improvement programme. This Global ITSM industry accreditation programme is based on the latest Global Best Practice Standard, and is specifically designed to certify service desk quality. Discover SDI Certified Organisations.
This brochure explores the benefits of Service Desk Certification, how it works and the value it will add to your organisation.