Michael Kyffin
Kylie Hamilton, Head of Training & Development, SDI
Lynne is a customer service and service desk professional, with a wide range of experience gained within IT and it’s associated industries. She has been involved with Help Desks and Service Desks since the mid 1980’s. Lynne has operational management, project and training experience from blue chip companies such as ICL (now Fujitsu) and BBC World Service.
Upcoming Training Courses By Lynne
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Virtual
Senior Analyst to Team Leader
DATE:
02nd - 03rd June 2025
TIME:
9:00 AM - 4:30 PM GMT
duration:
7 Hours 30 Minutes
Location:
Virtual - Login from anywhere
Virtual
Managing The Customer Experience
DATE:
09th June 2025
TIME:
9:00 AM - 4:30 PM GMT
duration:
7 Hours 30 Minutes
Location:
Virtual - Login from anywhere
Virtual
Metrics & Reporting
DATE:
16th June 2025
TIME:
9:00 AM - 4:30 PM EAT
duration:
7 Hours 30 Minutes
Location:
Virtual - Login from anywhere