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Virtual
From Insight to Implementation: Mastering XLAs for Next-Level Service Experience Part 1
Join us to discover how to create your roadmap toward an XLA strategy, balancing performance and user satisfaction for impactful service management.
Virtual
Practical Tips On How To Transform Service Management With GenAI For Exceptional Employee Experiences
This webinar explores the transformative potential of GenAI. Discover actionable strategies, insights from FreddyAI, to empower your team for higher performance and measurable impact.
In-Person
From £275
SDI Conference: Spark 25
Get ready to ignite your passion, elevate your skills, and illuminate the path to success at the SDI Spark Conference! It is time to be energised, empowered, and equipped with a treasure trove of...
Virtual
Unlocking the Digital Magic: Transforming Service Desks into Superstars!
Join us for a lively and engaging virtual event where we’ll explore the enchanting world of digital transformation in service desks! This is a celebration of innovation and creativity.
Training And Development
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Virtual
Wellbeing Level 1: Taking Care of Yourself
Virtual
ITIL®4 Foundation Course
Virtual
ITIL®4 Foundation Course
Latest Resources
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18.02.25
Employee Retention: Is the IT Industry Doing Enough to Retain Talent?
The IT industry is going through some exciting changes, with AI, automation, and digitalisation really shaking things up in the workplace. This creates...
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10.02.25
15 CPD Points at SDI Conference
Spark25: The SDI Conference Now Earns Attendees 15 CPD Points for their ITIL 4 Certifications as PeopleCert Joins as Official Conference Partner The...
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22.01.25
Effective Leadership Strategy: 5 Changes Your Company Needs to Implement Today
If you want your business to thrive in 2025 and beyond, standing still isn’t an option. Taking proactive steps today can set the stage for greater...
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