Service Desk Analyst £28,175
£28,175 p.a. Runshaw College is one of the most successful colleges in the country, renowned locally and nationally for our outstanding results, friendly and supportive culture and focus on putting the student at the heart of all that we...
- Location:London
- Salary: £1,000 - £100,000
- hours: Full Time
- Working: Office Based
- Deadline: 24/01/25
- Status: Closed
What Would You Like To Do Next?
Overview
£28,175 p.a. Runshaw College is one of the most successful colleges in the country, renowned locally and nationally for our outstanding results, friendly and supportive culture and focus on putting the student at the heart of all that we do. We value our staff and students highly, and invest heavily in their development, support and wellbeing. Situated in Leyland, Lancashire, the College is near the M6, M61 and M65 and within commuting distance of Manchester, Liverpool and the Lake District. We now have a vacancy for a Service Desk Analyst to join our SDI 4 Star Business Led Service Desk. Winners of Best Service Desk 2022. The role is perfect for someone who is customer-driven, technical and passionate about the latest technology. To be successful in this role, you will need to have knowledge of Windows 11, Office 365 and the ability to learn about our web-based line-of-business tools. You will also have an understanding of IT hardware and the ability to communicate technical terms in a clear and simple way to our users. A qualification in IT Service Management or Service Desk Practice would be an asset. Closing date for this post is 12 noon, Friday 24th January 2025 For further information and to apply, please visit www.runshaw.ac.uk/work-at-runshaw/current-vacancies and click on Vacancies. Alternatively, email [email protected] or call 01772 642004, quoting the vacancy reference number.Responsibility
Logging, Triaging and where possible providing first-touch resolutions for any tickets raised in order that our users receive world-class levels of service.
Benefits
Salary up to £28,175
23 days holiday in each holiday year, increasing to 25 days holiday after completing 5 years’ service (as at 01 August)
8 Bank and Public Holidays
4 extra Statutory Holidays
LGPS Pension
Location
Runshaw College
Address
Runshaw College,PR253DQ Runshaw College LEYLAND Lancashire United Kingdom (UK),
United Kingdom (UK)

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