Building a Happy Service Desk

Lead with Joy, Serve with Excellence: Building Happier Service Desks for Better Service!

Join us in person for an upbeat, interactive event dedicated to transforming the service desk experience! This event will focus on strategies to create a positive, people-first support environment where service desk teams feel empowered, valued, and ready to tackle challenges with a smile. From engaging keynotes by industry leaders to networking with your peers, you’ll gain practical insights into boosting team morale, improving workflows, and reducing burnout—while creating happier, more engaged teams.

🫖🍴 🌯  Refreshments and Lunch provided.

Perfect for service desk managers, IT support leads, and anyone passionate about building an energising support culture, this event offers fresh ideas, inspiring real-world success stories, and plenty of networking opportunities. Walk away with actionable tips and tools to make your service desk a place people love to work, improving both employee well-being and customer satisfaction. Let’s re-imagine the service desk together!

📽️ Inspire: Industry leaders share their secrets to creating happier, high-performing service desks.
🎉 Delight: Cut down on stress, improve workflows, and empower your team
🤝 Surprise: Meet others who share your passion for happy, efficient service teams!