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Latest Resources
View all Resources16.10.24
Empowering IT Service Desks: Trends, Tools, and Training Insights
In this blog, we'll explore key findings from our recent 2024 Service Desk Benchmarking Report. This year’s findings highlight significant shifts:...
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Service Desk Benchmarking Report v.10
Benchmark Your Service Desk Performance Want to know how your service desk compares to the rest of the industry? SDI’s latest 2024 Service Desk...
Read More14.10.24
The Secret World of ITSM Tool Vendors: Navigating PeopleCert’s Accredited Tool Vendors Programme Like a Pro
Hey there, ITSM buyers! So, you’re on the hunt for the perfect ITSM tool? Great! But wait, before you start asking about ITIL...
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