About SDI

SDI Has Been Inspiring Service Desk & Support Teams Worldwide To Be Brilliant Since 1988
Tried and tested for over 35 years by thousands of organisations and professionals worldwide, SDI is here to develop, guide and support your transformation journey. We’re here to support you in shaping the future of your company’s service wherever you are in the world.
Getting involved with our community is easy:
Becoming an SDI Member is the most valuable way to get the most from our brilliant community.
Explore our Resources to discover a host of content from best practice standards to research reports, or join one of our free virtual events.
Get in touch with the team who are always available for a chat and to help you find ways to overcome your service delivery challenges.
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Years' Experience
35+
Event Attendees
20000+
Countries
35+
Training Courses Delivered
10000+
What Our Community Says About Us
Thousands of Members Worldwide
Expert ITSM Knowledge
Over 35 years in ITSM Industry
Trusted Global Partner Network
Our Vision
Connecting people globally to help make their today and tomorrow better
Our History
Bringing Success To Our Customers
View all work
King’s Service Centre Cornwall achieve 3 star ‘Customer-led’ Accreditation in their first audit
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