Bespoke Training
Talk to Us!
Use this form to get in touch. We are here to support service desk and IT Support teams to be even more brilliant! We look forward to hearing from you.
Bespoke, personalised or in-house training is the newfound method IT services are ‘exploiting’ to solve training, time, budget and improvement challenges.
(Although some keen forward-thinking IT Services have been utilising this in-house method with SDI for years!) Training and developing your IT service desk while obtaining new solutions and ideas for your service is vital. Minimise the time your team spend away from their ‘desk’ by bringing the training to you.
At SDI we understand that each organisation has unique needs and challenges. That’s why our tailored training solutions are designed to empower your team with the skills and knowledge necessary to excel in today’s dynamic IT service environment.
Whether you’re looking to enhance CX, streamline operations, or implement best practices, training with SDI ensures your team receives industry-leading expertise and practical insights directly applicable to your service. Invest in your team’s growth and watch them shine.
Benefits Of Bespoke Training
Training IT Service or Support staff ‘in-house’ offers several significant benefits:
- Enhanced Team Cohesion: When staff undergo training together, they engage in shared learning experiences that foster a sense of unity, teamwork and build stronger relationships. This leads to improved collaboration and communication as they better understand each other’s roles and capabilities.
- Consistent Learning Experience: When a team is trained together, everyone receives the same information and instruction, ensuring consistency in knowledge and practices. This uniformity helps to prevent misunderstandings and ensures that all team members are aligned regarding processes and procedures.
- Reduced Training Costs: In-house training eliminates the need for travel, accommodation and other expenses associated with training programs. It also allows the organisation to train multiple employees simultaneously, which can be more cost-effective than sending individuals to separate training sessions. Conducting training in-house means utilising existing company resources, such as meeting rooms and equipment, which can further reduce costs.
Enquiry Form
Use this form to contact us with your questions about Training, or any current challenges you are facing. Use the Dropdown labelled ‘Nature of Enquiry’ and choose ‘Training and Qualifications’ (or the most appropriate option depending on your query) as well as typing a message so we can direct and answer your enquiry more efficiently.
Chat to us today about your training needs or ask us any questions using this form. We look forward to hearing from you!
