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SDI Membership Brochure

Why Join SDI Membership Community?

Successfully becoming a member of the Service Desk Institute shows a dedication to providing excellent service. SDI offers support through guides, research and training, plus the opportunity to network with industry leaders and other professionals committed to service improvement.

Stay up-to-date with industry trends and best practices, share knowledge and improve your team’s performance. Plus, enjoy exclusive benefits like event discounts and expert advice to enhance service quality and customer satisfaction.

Download the SDI Membership brochure & learn more!

Become a Member Today!

Talk To Us!

Want to find out how SDI Membership would support positive change in your service desk and wider organisation?

Use this form to contact us with your questions, or any current challenges you are facing. Use the Dropdown labelled ‘Nature of Enquiry’ and choose ‘Membership’ (or the most appropriate option depending on your query) as well as typing a message so we can direct and answer your enquiry more efficiently.

IT Service Desk and Support Teams use SDI Membership to enhance the efficiency of their service, improve employee satisfaction and save costs on essential products and services whilst doing so.

Get in touch to discuss how SDI Membership can help with your current challenges or projects.

SDI Training Brochure

Why Choose Us? Service Desk Institute (SDI) is in a unique position; as the creators of the Global Best Practice Standard and the Professional Standards for Service Desk...

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Service Desk Certification Brochure

What is the Service Desk Certification (SDC) Programme? SDI's SDC programme is an internationally established accreditation and improvement programme. This Global ITSM...

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Service Desk Recruitment Brochure

SDI Recruitment are a team of specialist recruiters that provide highly skilled professionals for every ITSM requirement – including roles beyond the Service Desk. Our...

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Service Improvement Brochure

What is SDI service improvement? SDI offer a complete range of practical support services that we tailor to your unique service offering. Our combination of industry best...

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SDI Awards 2024~2025: How To Enter Handbook

Celebrating our industry's service desk & support  teams Get ready to sparkle and shine! The SDI Awards 2024~25 are now open. The SDI Awards is THE...

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Community E-News Brochure

ENGAGE. CONNECT. GROW. Reach over 70,000 service desk and support professionals every month through sponsorship of SDI's community newsletter, as well as access to SDI's...

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