SDI’s Specialist Recruitment Service
Specialist IT Recruitment
Let SDI Recruit your next team member
Partner with a trusted and dedicated team of specialist ITSM recruiters who have an intricate understanding of the recruitment needs of IT Service departments. At SDI Recruitment, we are a team of highly skilled professionals who specialise in providing top quality talent for all your IT requirements – including roles beyond the service desk. With three decades of direct industry experience, our experts possess in-depth knowledge of our field of work. Unlike standard recruitment agencies, we truly understand your staffing needs and challenges.
What sets SDI Recruitment apart is our unique position as part of The Service Desk Institute (SDI). As the industry’s standard-setting body for Service Desk and ITSM professionals, we have an unparalleled understanding of what makes the perfect candidate. No one knows the Service Desk and IT Support industry better than us. Contact our recruitment experts today and let us focus on finding and attracting the right people with the right attitude and skills for your company.
As Easy As 1-2-3 To Recruit With SDI
You can even advertise your vacancy on our dedicated jobs board for just £150+VAT for up to 4 weeks.
-
Step 1 We listen to your staffing needs, vacancy information and team culture. Plus any background or further information you'd like to share, paying attention to your unique requirements. We will source your ideal candidate from our exclusive network.
-
Step 2 We'll source and screen all candidates to meet your organisation's specific needs, then provide you with a shortlist of comprehensive candidate profiles.
-
Step 3 You'll get to select who to meet and interview - then the exciting part, you will get to choose the newest member of your team and we manage the offer process for you.
30+ years Recruiting in ITSM
Flexible Fee Options
Roles Across All IT Functions
100,000+ IT Professionals
Flexible Fees, Premium Members Receive Preferential Rates
Premium Members: 15% of base salary + Free SDA Training Course. Community Members: 15% of base salary. For Fixed Fees - See table below:
-
Starting Salary Up to £29,999
£30,000 - £49,999
£50,000 - £74,999
£75,000 +
-
Premium Member £3,000
£4,000
£6,000
£8,000
-
Community Member £3,750
£4,750
£6,750
£8,750
Beyond the Service Desk
Since SDI Recruitment began, we have filled IT roles covering over 85 different job titles! While we specialise in recruiting for Service Desk roles, we also excel in providing talented technical staff for a wide variety of positions, including:
- Service Desk Tech Support and Management
- Service Delivery Management
- Problem, Change and Incident Management
- Customer Experience and Service Management
- Infrastructure and Network Support
- Cyber Security
- Solutions Architecture
- Project Management
- Business Analysis
And many more. Just complete our enquiry form below – we’d love to hear from you!
Questions About Recruitment?
Use this form to contact us with any questions about Recruitment, or any current challenges you are facing. Use the Dropdown labelled ‘Nature of Enquiry’ and choose ‘Recruitment’ (or the most appropriate option depending on your query) as well as typing a message so we can direct and answer your enquiry more efficiently.
Whether you’re looking to hire your next permanent team member or backfill a colleague on a contract basis, we’re here to help. SDI Recruitment can identify talented individuals and teams to support your hiring needs for permanent, contract and interim resources anywhere in the UK. Get in touch with us today using this form.
We’d love to hear from you!
Let's Talk
Advertise Your Vacancy
Advertise Your Vacancy Per Job
Advertise your vacancy on the SDI Jobs Board for £150 per job posting.
Added To Your Basket
What Would You Like To Do Next?
become a community
Click here to Become a community member
Buy Membership
Click here to Become a premium member
Useful Recruitment Resources
Useful Recruitment Resources
27.01.24
Service Desk Recruitment Brochure
SDI Recruitment are a team of specialist recruiters that provide highly skilled professionals for every ITSM requirement – including roles beyond the...
Read More
23.08.24
Meet The Recruiter: Keith Wilkins
We recently caught up with Specialist Recruiter Keith Wilkins to find out more about his career and work as a Consultant for SDI...
Read More
13.06.24
How to Start and Advance Your Career in IT Support
If you want to enter the tech industry, IT support is a great place to start—and a very popular choice. IT professionals are often in high demand...
Read MoreWhat Our Community Says About Us
Our interactions with SDI have been brilliant. The people have been incredibly supportive and helpful and the content we have been exposed to has been invaluable in our continued growth, expansion and improvement.
JOSHUA NELSON Power Design Inc
Many thanks for the boost of confidence this SDI training has given me and for all the helpful tips and information. It was really refreshing to be guided by someone who has a clear passion in delivering great service and who also has lots of experience in helping others to do so. SDM Training Course.
DAN UPTON Plymouth University
Being a member of SDI has provided us the tools to improve our service, raise our profile, demonstrate our value and connect the IT Service Desk to work closer to the rest of IT and the University. Our customers have witnessed improved response times, communications, customer engagement and, ultimately, improved customer satisfaction.
ANTONIA JONES University of Leeds
We now have a clear direction and strategy for continual improvement
ANNA LISTER RPMI
The resources and community available are invaluable. These contributed to us achieving a same day resolution monthly average of over 70% and seeing a drop in incidents of over 34.71%
ROBERT LONGDEN Central Technology
The course itself was very informative – I am now able to be better in my role and deal with customers far more efficiently. I loved the course, and the material and trainer were amazing. SDA Training Course.
DEBRA HELEN SMITH NHS Ayrshire & Arran
We were keen to join the community that promotes best practice standards, allowing us to improve both individually and as a team, whilst consistently developing the service we provide to our clients.
