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Service Desk Certification Brochure

What is the Service Desk Certification (SDC) Programme?

SDI’s SDC programme is an internationally established accreditation and improvement programme. This Global ITSM industry accreditation programme is based on the latest Global Best Practice Standard, and is specifically designed to certify service desk quality. Discover SDI Certified Organisations.

This brochure explores the benefits of Service Desk Certification, how it works and the value it will add to your organisation.

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Questions about Certification?

Use this form to contact us with any questions about Service Desk Certification (SDC) , or any current challenges you are facing. Use the Dropdown labelled ‘Nature of Enquiry’ as well as typing a message so we can direct and answer your enquiry more efficiently.

SDI’s mission is to support and inspire service desk and support teams to be even more brilliant. Get in touch today and see what we could achieve together!

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