Skip to content

SDI Conference and Awards Ceremony - Get Your Tickets Here

Banner Mobile Image

Automation ITSM Tools Demo Day

Back to Resources

Automation ITSM Tools Demo Day

This is a virtual, on-demand event. These recorded sessions will be your ultimate guide to a wide range of automation tools, with insightful demos showcasing the latest breakthroughs in ITSM automation.

Watch the sessions on our SDI BrightTalk channel

Automation with HaloITSM

Featuring Benedict Barrett, Enterprise Solutions Architect, HaloITSM

Benedict-Barrett-HaloITSM

Freshservice: AI-Powered Revolution: Propel IT Forward with Gen AI

Presented by Anand Elangovan, Solutions Lead, ITSM and CX & Vishal Nema, ITSM and Freshservice, Freshworks

Anand-and-Vishal-Freshworks

Elevate Your Service Desk Management in 3 Game-Changing Ways!

Hosted by David Bullivant, Director of Sales/Business Development, Sunrise Software

David-Bullivant-Sunrise

No-code automation tips and tricks with Atlassian’s Jira Service Management

Hosted by Gary Blower, ITSM Practice Lead (UK & US), Eficode

 Gary-Blower-Eficode

Frictionless Service Management: See How 4me’s Modern Service-Centric Architecture & Workflow Automation Stands Out From the Crowd

Hosted by Tuan Vu, Presales Engineer Lead, 4me

 Tuan-Vu-4me

Reimagining employee onboarding with single-touch workflow automation in ServiceDesk Plus

Presented by Zephaniah B, Product Specialist, ManageEngine

Zephaniah-B-ManageEngine

Coffee Break Series: Benefits of Intelligent Automation

How Artificial Intelligence capabilities are changing the landscape of service management. Recent SDI research shows that 65% of service desks expect to be...

Download Now

Webinar: AI Chatbots - Friend or Foe

Artificial Intelligence Can Improve Your Service Desk Delivery Artificial Intelligence can improve your Service Desk delivery without it becoming a hindrance to IT. A...

Read More

The Service Desk's Role in Risk Management

The Service Desk’s Role in Risk Management Virtual Event (on-demand) Watch the on-demand sessions from The Service Desk’s Role in Risk Management virtual event and...

Read More

Member VIP Lounge - Experience Management

Experience Management: What is it, why do you need it and how to do it? Mark Bewick and Neville Hughes have some serious knowledge when it comes to experience management,...

Read More

Member VIP Lounge - Harnessing the Power of Proactivity

Harnessing Proactivity: Transforming Support Through Innovation & Engagement In this recorded Member VIP session, Kristian Spence-Owen, Product Support Manager at iVendi...

Read More