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Join Service Desk Institute (SDI) Today for free!

Create your own SDI ‘Community Member’ account using the form below. You’ll then be able to login and access the Resources that are marked as ‘Member Only’ at any time. (Excluding resources reserved for Premium Members Only.)

Bookmark member resources, on demand webinars, training courses and more to your account Favourites, to stay organised and plan the next steps in your professional development. To access the Premium Member content and other exclusive benefits, upgrade to a Premium Membership today!

“Being a member of SDI has provided us the tools to improve our service, raise our profile, demonstrate our value and connect the IT Service Desk to work closer to the rest of IT and the University. The difference this has made for our customers has been improved response times, communications, customer engagement and, ultimately, improved customer satisfaction.”
Antonia Jones, Leeds Beckett