Why Should Proactive Customer Service Be a Part of Your Strategy? [Infographic]
Posted on Friday 21 June 2024.
Debunking Common Myths About Professional Recruitment Agencies
Posted on Friday 21 June 2024.
When it comes to finding the right talent for your business, misconceptions about recruitment agencies abound. However, engaging a professional recruiter offers numerous benefits. Let’s debunk some of the most prevalent myths. Myth 1: Recruitment Agencies Are Too Expensive Reality: A Cost-Effective Investment Many believe that recruitment agencies charge exorbitant fees, making them an expensive
How to Start and Advance Your Career in IT Support
Posted on Thursday 13 June 2024.
If you want to enter the tech industry, IT support is a great place to start—and a very popular choice. IT professionals are often in high demand due to the role of technology in modern society…
The University of Portsmouth Achieve 3 Star Customer Led Certification
Posted on Tuesday 11 June 2024.
The University of Portsmouth The University of Portsmouth is a public university on the south coast of England, established in 1992 with roots dating back to 1870. The University currently has over 26,000 students enrolled across undergraduate and postgraduate programmes. There are over 3,000 staff, and it is one of 5 universities in the South East of England to
Mastering Agile Transformation & Remote Team Management for High-Performing Service Desk Teams
Posted on Tuesday 11 June 2024.
“Challenging the status quo is fundamental in developing a growth mindset. You may stumble, you may fail, it may be uncomfortable, you will be vulnerable. But you will get back up and keep going. Embrace the Journey, Not Just the Destination” Mehnass Tariq, Service Desk Manager, Yorkshire Water In the coming years, IT service desk