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View all Resources16.10.24
Empowering IT Service Desks: Trends, Tools, and Training Insights
In this blog, we'll explore key findings from our recent 2024 Service Desk Benchmarking Report. This year’s findings highlight significant shifts:...
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Service Desk Benchmarking Report v.10
Benchmark Your Service Desk Performance Want to know how your service desk compares to the rest of the industry? SDI’s latest 2024 Service Desk...
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The Secret World of ITSM Tool Vendors: Navigating PeopleCert’s Accredited Tool Vendors Programme Like a Pro
Hey there, ITSM buyers! So, you’re on the hunt for the perfect ITSM tool? Great! But wait, before you start asking about ITIL...
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Inspiring Service Desk & Support Teams Around The World To Be Brilliant
The Service Desk Institute (SDI) has been connecting service desk professionals across the world since 1988 and is the leading global community for everyone working in the service desk industry. Our mission is to inspire service desks and support teams to be brilliant.
About SDISDI Membership
Register for Free SDI Membership today, and become a part of a global ITSM community. By becoming a Free ‘Community’ member you can unlock benefits tailored to your professional growth. Access the SDI membership portal today and upgrade to a Premium Membership at any time to unlock even more exclusive and valuable content.
Joining SDI Premium Membership gives you access to our online global portal filled with exclusive content, industry insights, and networking opportunities. Join today and connect with a thriving community of IT and service desk professionals dedicated to service excellence, continual improvement and growth of our brilliant sector.
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