Duration and cost: 1 day, £520 +VAT | SDI Members receive a discount of 10% on this course
"Probably the best course I've been on in a long time. I know exactly what we need to do as an organisation to make the best of CSS"
Who is it for?
This virtual one-day workshop is for everyone involved in the production and delivery of satisfaction surveys for customers of IT support services.
What is it about?
This practical workshop provides the essential information and knowledge you need to create a comprehensive satisfaction survey programme for your customers.
What will I get out of it?
Delegates will gain a thorough insight in to the techniques covering all aspects of CSS ‘dynamics' and the opportunity to practice ‘hands-on' and create a survey.
After the course delegates will be able to: