The impact of the 'wrong' hire can significantly impact the service potential, perception,and customer satisfaction that your service desk provides, as well as having hidden costs.
This is where SDI's Service Desk Resourcing (SDR) service can help. We are a specialist service desk resourcing service that focusing on finding and attracting the right people, with the right attitude and the right skills to provide your customers with excellent levels of service.
SDR is in a unique position of being a part of SDI! We benchmark, train, audit and certify service desks from around the world. As such we have pulled together a brilliant network of handpicked recruiters, who like us, not only understand the challenges you are facing but also have a passion for finding brilliant team members for service desks.
SDR offers a lot of benefits to you, which include: