Salary: £20,000 - £25,000 + benefits
Location: London EC2
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Our Client specialises in developing and delivering a range of IT based consultancy, products, solutions and services for the London based insurance market. They are focused on providing their clients with IT solutions of the highest quality whilst underpinning their services with a first-class support infrastructure. They are fully committed to supporting the London Insurance market reform agenda with electronic messaging software and associated products and services.
As such, they are expanding their support team and are looking for an additional support person to work with a newly released product for the market.
Summary of the role
Working as part of a small team this role reports directly to the Training & Support Manager. As well as covering first line support alongside other members of the support team, and for which full product training will be provided – you will be involved in the various administrative functions associated with this area; assisting with creating and maintaining procedures, working on reporting functions, data and trend analysis.
Technical Knowledge and Skills Preferred
Beyond the technical experience listed above, more importance will be placed upon your personal attributes;
This is a client facing role and so you must be articulate and possess excellent interpersonal and communication skills.
Remuneration & Reward
An excellent, City based working environment, a competitive salary commensurate with the candidate’s experience level.
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