Certification (SDC)  >  Preparing for Service Desk Certification

Workshop - Preparing for Service Desk Assessment


If you are looking to take part in the SDI Service Desk Certification programme you may feel the need for some extra help in getting ready.

To help you prepare, this one day pre-certification workshop is tailored specifically to your organisation and is held on-site to make sure you get you off to a great start on your service improvement journey.

Be Involved

  • Service Desk Training

    Senior Analyst to Team Leader

    15 - 16 May, Birmingham

  • Service Desk Training

    Service Desk Manager

    15 - 18 May, Kent

  • Service Desk Training

    Service Desk Analyst

    12 - 14 June, Birmingham

How to book

Pre-certification workshop

    pre-assessment postcard


    Click here to download the pre-assessment workshop brochure

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