Certification (SDC)  >  5 Star Certification

5 Star Certification

The CGI service desk operation in Bridgend, Wales is the first in the world to achieve 5 star Service Desk Certification from SDI. See the story here with interviews with key personnel at CGI.

pdf icon Case Study: How CGI built the first 5-Star SDI-accredited Service Desk

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Return to Service Desk Certification overview

Be Involved

  • Service Desk Training

    Senior Analyst to Team Leader

    15 - 16 May, Birmingham

  • Service Desk Training

    Service Desk Manager

    15 - 18 May, Kent

  • Service Desk Training

    Service Desk Analyst

    12 - 14 June, Birmingham

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