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USA Contractors Power Design Inc achieve 4 star Service Desk Certification result

Power Design Inc is an innovative Design-Build, Multi-Trade Contractor operating across the United States, working across multiple construction trades. The company’s dedicated IT department consists...

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Runshaw College IT Services Achieve 4 Star Business Led SDC Certification

About Runshaw College Runshaw College has provided high quality education for almost 50 years. Considered one of the most successful colleges in the UK,...

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How to Use Feedback to Improve Employee Experience

Gathering employee feedback is one step towards creating a positive feedback culture and a more diverse and inclusive workplace. By engaging in open dialogue...

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From Vision to Execution: Service Desk Strategy Guide

As a consultant and auditor, one of the biggest challenges I find service desks face is creating a robust and meaningful strategy. I think...

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