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Latest from our blog

USA Contractors Power Design Inc achieve 4 star Service Desk Certification result

Power Design Inc is an innovative Design-Build, Multi-Trade Contractor operating across the United States, working across multiple construction trades. The company’s dedicated IT department consists...

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Superstars Of The Service Desk And Support World Unite!

Drumroll, Please! The Service Desk Institute, your go-to authority in the service desk and support universe, is excited to announce the long-awaited return of...

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The Adoption of Generative AI in the Workplace

According to McKinsey research, the adoption of generative AI in the workplace has more than doubled in the past five years, with continued investment....

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Creating a Happier Service Desk: Combating Technostress via Leadership and XLAs

In times of uncertainty and conflict, this theme emphasises the importance of feeling connected to others and being part of something bigger. SDI wants to...

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